Cookie Policy
Effective date: November 2025
1. Introduction
Welcome to Heliodoor. At Heliodoor we respect your privacy and are committed to being transparent about the technologies we use. This Cookie Policy explains how we use cookies and similar technologies when you visit our website (https://heliodoor.co.uk) (the “Site”).
This policy should be read in conjunction with our Privacy Policy.
2. What are cookies?
Cookies are small text files placed on your device (computer, tablet or mobile) when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the website owners. Cookies may also include similar technologies (such as local storage or device identifiers) which store or access information on your device.
More information about cookies click HERE
3. Why do we use cookies?
We use cookies for a number of purposes:
Strictly necessary (essential) cookies: These are required for the operation of our Site, enabling you to navigate the Site and use its features (for example, to access secure areas). Without these cookies, some parts of our Site may not work.
Functionality cookies: These enable enhanced functionality and personalisation (for example, remembering your preferences).
Analytics/performance cookies: These allow us to understand how visitors use our Site, so we can improve it and enhance your experience (for example, tracking which pages are visited).
Advertising/targeting cookies: These track your browsing habits to enable us to deliver more relevant content or advertising (including through third-party advertising networks).
Under the UK regulations (specifically the Information Commissioner’s Office’s guidance), cookies which are not strictly necessary require your informed consent before they are set on your device. Information Commissioner’s Office+1
4. Which cookies do we use on our Site?
Below is a summary of the types of cookies we use. Please note: you should audit your website to identify the exact cookies (names, provider, duration) and include them in a table here.
| Category | Cookie name (example) | Purpose | Duration |
|---|---|---|---|
| Strictly necessary | _session_id | Helps maintain your session while you browse the Site | End of session |
| Functionality | _pref_lang | Remembers your language or preference settings | 12 months |
| Analytics | _ga, _gid | Google Analytics cookies to count visits and track site usage | 2 years / 24 hours |
| Advertising/targeting | _fbp | Facebook Pixel / advertising tracking via third parties | 3 months |
Note: Some of these cookies may be set by third-party services or plug-ins used on the Site (for example analytics or social media buttons). We recommend you specify the third-party name, link to their privacy/cookie policy, and whether you share data with them.
5. Consent and how you can manage your cookie preferences
When you first visit the Site, a cookie banner will inform you that we use cookies and ask for your consent to set non-essential cookies (functionality, analytics, advertising). You can accept or decline non-essential cookies; essential cookies will still be set as they are required for the Site to function.
Under UK rules you must give a clear affirmative action for consent (such as clicking “Accept”), you cannot rely on implied consent such as by scrolling, and you must provide a reject button of equal prominence.
You can withdraw or change your cookie preferences at any time by [insert link or method – e.g. clicking a “Cookie settings” link in your footer or banner].
You can also control cookies via your browser settings (for example you can block cookies, clear cookies, browse in private/incognito mode). See your browser’s help for details. Information Commissioner’s Office
Please note: if you block or delete certain cookies, you may not be able to use our full website functionality.
6. Third-party cookies
Some cookies may be set by external providers when you use the Site (for example, analytics services, social media plug-ins, advertising networks). These third-parties may collect data about your online behaviour over time and across different websites.
We do not control these cookies. For details about how those third-parties use cookies, and how you can opt out of their tracking, please consult their websites (for example Google Analytics, Facebook, etc).
7. Changes to this Cookie Policy
We may update this Cookies Policy from time to time (for example when our Site features change or we introduce new third-party services). When we do, we will revise the “Last updated” date above. We encourage you to review this page periodically to stay informed about how we use cookies.
8. Where to get more information
If you have any questions about our use of cookies, please contact us at: via the contact form on this site
For general information about cookies and online privacy, you may also visit the Information Commissioner’s Office (ICO) website: https://ico.org.uk. Information Commissioner’s Office+1